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Technical Support about Subscriptions

How Do I Change My Subscription Plan?
Use one of four ways to change your subscription plan:  online, call us, email us, or do it yourself online. Below is how to change your subscription online...
Wed, 6 May, 2020 at 4:16 PM
How Do I Change my Shipping or Billing Address?
Go to the https://www.theepochtimes.com/ home page to access your self-service portal!  1. Press the "LOG IN" button located in the upper right-h...
Wed, 17 Jun, 2020 at 6:45 AM
How Do I Pause Subscription & Resume My Subscription?
To pause or resume an existing subscription, please call or email us. You can pause your subscription for up to 90 days. Contact Us Phone: (917) ...
Tue, 28 Apr, 2020 at 12:21 PM
Can I Get a Print-Only Subscription?
Yes. The print subscription with or without the ePaper costs the same. All print subscriptions come with our complementary digital ePaper, which if desi...
Mon, 27 Apr, 2020 at 6:30 PM
How Do I Subscribe to the Email Newsletters?
Use this link for subscribing to email newsletters: https://www.theepochtimes.com/newsletter. Choose the categories to which you subscribe as shown belo...
Tue, 28 Apr, 2020 at 12:22 PM
How Do I Renew My Subscription & Update My Credit Card?
Your subscription will be automatically renewed as long as you have a valid payment method in our system. Update your payment method online: 1. Go to yo...
Tue, 28 Apr, 2020 at 12:23 PM
What Does Unsubscribing From My Epoch Times Email Do?
1. Press the "unsubscribe from this list" button from your personal email account to unsubscribe from promotional emails, morning newsletters, and...
Tue, 28 Apr, 2020 at 12:25 PM
How To Request 1 Month Free Digital Subscription for a Friend
Overview: First of all, you must have an active digital subscription  to The Epoch Times.  Step-by-Step Instructions: Go to the https://www.the...
Mon, 13 Jul, 2020 at 6:09 PM
How To Order a Free Sample Paper for A Friend
Overview: First of all, you must have an active print subscription or $1 trial print subscription to The Epoch Times. This does not work for a digital subs...
Mon, 13 Jul, 2020 at 6:14 PM